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Overview

Voice SMS or Outbound Dialer (OBD) is a technology that automates bulk voice calls to mobile/telephone users and playing pre-recorded messages. Bulk Voice SMS or Outbound dialer system can dial out the required set of phone numbers and play the recorded prompts (messages).

Voice SMS platform from SMS has been conceptualized based on latest technology trends to handle bulk Voice call traffic for both inbound as well as outbound service models. The bulk voice call platform provides state of the art functions required for Outbound Dialers with a modular and scalable architecture that can be customized to suit requirements of the enterprises. Many of the modern day marketers have chosen voice broadcasting as a promotion medium to reach out to the large Indian audience in their regional language to create a personal touch. Moreover close to 90% of Indian population being non English speaking, marketers/enterprises chose bulk voice SMS or outbound dialer as a solution to reach them in their own language

This tool would enable enterprises to reach out to masses through voice and that too in their preferred language. Using my smsmantra.com communication can be sent to landlines users as well.A telephone messaging solution, a smart auto dialer for reaching thousands of people with personalized messages and response options you choose.The voice call system dials from numbers that you send to us and plays your recorded voice message. No person or agent is required to talk with the receiver of the automated call.

Bulk voice calls are pre-recorded voice messages to a mobile or land line networks across the country. Bulk voice calls are automated calls which involves automated dialing multiple numbers at once using high capacity servers, playing a pre-recorded message to automatically dialed mobile or land line numbers. This communication technique of bulk voice calls has the advantage of most penetrative reach and personalized messages. Bulk voice call Platform allows you to send the Voice Ads/ Pre-recorded voice message in known language to any mobile or landline networks across the Country. Bulk Voice Calls is a powerful tool for publicity of the products/pass the message. The major advantage of bulk voice call is, it provides access to many targeted people in relatively short period of time.

Features

Voice Calls-Special Features

Out-dial and Retry mechanism The system can make multiple outbound calls at a time. For voice calls that do not get completed as the user's phone is busy, not-reachable etc, retry mechanism is available

DNC list for each campaign

The entire DCN (Do Not Call) mobile number database will be filtered for each campaign

Get user response through Touch-tones

We provide you a facility integrate a user response via pressing various keys on mobile phone/telephone Example: Press 1 to book your tickets Press 2 to get a call back OR Press 3 if you are not interested

Call forwarding option

We provide you a facility to play an automated call (IVR) for an incoming call and on choosing a right option (Press 5 to talk to our Executive) and automatic call forwarding can be enabled

Integrate with third party

Integration with third-party systems like Websites, applications, ERP or CRM systems can be done on real-time using standard method like HTTP for outbound as well as inbound voice calls

Scheduling Bulk Voice campaigns

You can schedule your voice campaign on a predefined date and time. The called will be dialed out only at that time. Multiple messages can be scheduled with overlapping time/date ranges. These are handled independently of each other.

Voice calls charging only on successful calls connected

We will charge only those calls which are successfully connected to the end users. Complete report for the successful calls will be shared

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